What is Glenart Outdoors?

Glenart Outdoors is an events company based in Arklow, Co.Wicklow.

We run a number of different events throughout the year including our annual country music nights and our highly anticipated Halloween events.

How do I get to Glenart?

Please see the directions section of our website to get further information.

How can I book my tickets?

All tickets to our events must be purchased on our website or via our facebook page

Do I need to pre-book my tickets?

We highly recommend booking your tickets beforehand. We cannot guarantee that there will be tickets available to buy on the night. If the spaces on the night are full then we cannot guarantee that we will be able to fit you in on any of our times. Therefore we reccomend pre-booking you tickets.

Do I have to print my tickets off before arrival?

Yes, you will need to bring your ticket with you on the night to gain access to the event.

OR

You can provide the bar code on your mobile phone that was sent to you in your booking confirmation via email. You must provide this bar code to scan at the ticket office.

Can I amend details on my booking?

We can only make amendments to any personal details such as names or emal address on your booking. We cannot make amendments to your original times/dates booked.

I have not yet received my booking confirmation?

Tickets will automatically be emailed to you once you have completed your booking. Please ensure that you have entered the correct email address and have checked your junk mail folder. If you have still not received your tickets please contact us at bookings@glenartoutdoors.com with your correct email address and we will re-send your tickets to you.

Can I cancel my tickets?

We do not issue any refunds on tickets purchased for our events.

Please also note that all of our events are outdoors and will go ahead as normal during adverse weather conditions therefore we do not issue refunds.

Can I change my existing tickets?

We do not offer refunds on any tickets purchased.

We cannot make any changes to dates/times on purchased tickets. All original dates/times booked must be honored.

How can I pay for my tickets?

All tickets must be purchased online with one of the accepted cards ( Visa, Visa debit or mastercard). We do not accept cheques or over the phone bookings.

Does the event still go ahead in the rain?

Yes, as all of our events are based outdoors. We strive to ensure that all of our events will go ahead no matter what the weather conditions are.

Please wear suitable clothing and footwear as it may be mucky and cold.

We do not provide refunds due to adverse weather conditions unless the event is cancelled.

Are there group discounts available?

Please contact us at bookings@glenartoutdoors.com for further information.

Why has my booking order failed?

Firstly, please ensure that you are using one of the cards accepted by our booking system ( Visa, Visa debit, Mastercard).

Secondly, please ensure that when adding the postal code to your booking order that you put it in the code 0000.

Should we arrive early?

You may arrive a few minutes early but please do not be late.

Are there toilets at the event?

Yes, we have outdoor toilets available on site at the events.

Will there be food at the event?

Yes. There will be hot food and drinks available to buy at the event.